Frequently Asked Questions

Registration is simple, efficient and fast:

1. Click on ‘Open an Account’ link on the homepage
2. Fill in the required details
3. Submit the information
4. A welcome email will be sent to you with a link for you to click on to verify your account
5. Get started immediately with IQ Trades+!

For inquires regarding registration issues, please contact IQ Trades+' customer support via email support@iqtradesplus.com or telephone.

Investors and traders should refer to the tax codes for their given country of residence.

Trading with IQ Trades+ is completely secure and protected. IQ Trades+ uses the globally recognized SSL (Secure Sockets Layer) security system which encrypts all credit card payments over the web. This system is automatic and fully protected.

Trading accounts can be opened in USD and traded with BTC, LTC, ETH etc.

Please note that after funding your account, your currency cannot be changed

There is no deposit required to register at IQ Trades+ nor do you need to provide any credit card details.

No registration fee whatsoever is required with IQ Trades+.

The minimum deposit requirement is 200 of your account's currency, which you chose when creating your IQ Trades+ account.

*Please note that minimum amount corresponds to each given deposit method.

The maximum deposit amount depends on the deposit method used by the client

Credit card – $20,000 USD
Bank-wire Transfer – Unlimited

*Please contact support about alternative deposit methods and amounts.

Yes. There is a minimum requirement of 100 in your chosen currency.

A SWIFT code is the special identification code a bank uses when transferring money between different banks. Each bank can tell you what its SWIFT code is.

* Please note that if the SWIFT code contains eight digits only, you will have to insert XXX at the end.

IQ Trades+ allows you to cancel your withdrawal and return the funds to your user account at any time throughout the processing period. Canceling a withdraw is an excellent way to fund your account, so you do not have to wait for more funds to arrive in order to make your next deposit. In order to cancel a withdrawal, please contact us, either by phone or e-mail.

Money can be withdrawn from your IQ Trades+ account either by credit card (if your deposit came from that same card) or via bank-wire transfer. The Maximum withdrawn amount for each transaction is $20,000.

Earnings can be withdrawn via bank wire transfer or credit card. IQ Trades+ reserves the right to withdrawal earnings via their choice of method. The minimum amount required to withdrawal earnings is 100, depending on the currency to which your account is set.

IQ Trades+ applies this policy to all accounts

Depositing and Withdrawing any funds from iqtradesplus.com must be met with the below criteria:

Specific documents authenticating each customer’s account with IQ Trades+ must be submitted

Those documents are as follows:

1. A Photo ID: This must be an official and government issued identifications such as a driver’s license, passport or residency card.

2. Proof of address: A utility bill is the best example of this. This must confirm your physical or billing address in the country where you are currently residing.

3. If you invested via a credit card, a copy of the credit card used for investment purposes must be sent. The copy should be visible of both the front and back of the credit card with the first 12 numbers of the card covered and the CVV (3 digit end-number on the back of the card) covered as well.

These documents should be scanned in clear and visible formatted copies and sent via email to Accounting{{$settings->site_address}}. Please include your name in the subject line of the email.

Deposit procedure: A client may trade and invest with IQ Trades+ using various deposit methods. These methods include credit cards, debit cards, eWallet (online wallet) options and bank wire transfers.

Credit Cards: All credit cards used for transactions with IQ Trades+ must match the name on the attached account. Visa, MasterCard, Maestro, Visa Electron cards are all accepted for investing at IQ Trades+.

Wire Transfer: The minimum amount for a wire transfer is $500. Any transfer below the amount of $500 will be charged a $25 fee. The wire transfer must be to the exact details which are posted on the deposit website under wire transfer. You must email a copy of the wire transfer to Accounting{{$settings->site_address}}. It can take up to 5 business days for the wire to appear in your IQ Trades+ account.

Withdrawal Procedure: IQ Trades+’s accounting and banking offices are responsible for all withdrawal requests submitted by its clients. All documents identified above must be submitted in order to process a withdrawal.

There are no fees attached to credit card withdrawals at IQ Trades+; however, all withdrawals via bank transfer will require a processing fee of $30 USD.

With each withdrawal request, IQ Trades+ has the right to process the request within 5 business days. After each request has been approved, it will be an additional 5-7 business days for receiving these funds.

Credit Card Withdrawal: All investments via credit card can only be withdrawn to that same card. The maximum withdrawal amount of funds to a particular credit card cannot surpass the amount invested. All additional funds will be withdrawn via bank-wire transfer

IQ Trades+ looks forward to assisting you in all your trading ventures!

IQ Trades+ offers a number of attractive reward features to its new and regular customers. Bonuses and one time trading credits are rewarded to customers as part of IQ Trades+' promotional program. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.

IQ Trades+ provides and traders with the most attractive and competitive incentives. Trading tokens and bonuses are rewarded to both new and current customers as part of IQ Trades+’s lucrative promotional program. These promotions are limited-time offers with terms and conditions that are subject to change.

Accepting a bonus means that you will have to complete trades as a means to obtain the necessary trading volume. In order to withdraw your earnings and account funds, all bonus requirements must be completely fulfilled.

Any indication of manipulation, fraud, cash-back arbitrage or unscrupulous and fraudulent activity regarding the provision of the bonus will invalidate your account as well as any associated profits or losses incurred.

Refer a Friend Bonus Policy

Customers will be authorized to receive IQ Trades+’s exclusive ‘Refer a Friend Bonus’ based on the following:

Once you make a referral to a friend who joins IQ Trades+ (according to IQ Trades+’s referral policy), opens a new-user account with a deposit of at least $200 USD and completes a trade via the Site.

1. This Friend must never have had a previous account with IQ Trades+.
2. You must have a valid user account with IQ Trades+ prior to this Friend opening a new account.
3. It is required that you have deposited at least $200 USD and performed a trade via the site prior to this Friend opening the account

The total sum of the ‘Refer a Friend Bonus’ will be $50 USD, which will be deposited in both the Referrer’s user account and the Referee’s user account. Each user will be able to redeem the Bonus for cashout purposes only after completing trades with a volume of at least 30x (thirty times) the total sum of the Bonus itself.

Should either you or the friend receive any other type of bonus, promotion, reward or gift courtesy of IQ Trades+ in correspondence with the activities that allow for redemption of the ‘Refer a Friend Bonus’, then both you and the friend will be entitled to the bonus, promotion, reward or gift. This is decided solely upon the discretion and conditions as applied by IQ Trades+.

If, at any instance prior to you or the Friend receiving the ‘Refer a Friend Bonus’, there is a closed or blocked account in your name or of the Friend, all promotional offers relating to the Bonus will be completely excluded and nullified, nor will you be eligible for future ‘Refer a Friend Bonus’ offers.

There is absolutely no limit on the amount of ‘Refer a Friend Bonuses’ that a customer may receive in accordance to the necessary Terms and Conditions.

In order to avoid any complications, confusion and doubt, it is officially declared here that the ‘Refer a Friend Bonus’ will be issued once per individual Friend.

IQ Trades+ has the exclusive right on all final decisions relating to or having to do with the ‘Refer a Friend Bonus’ and will be subject to neither review nor appeal by the Customer or any other third party

The provisions stipulated in Article 12 of these Terms and Conditions pertain to the ‘Refer a Friend Bonus’ as well.

In order to invest, you are required to either “Call” or “Put” regarding a particular option as listed within the underlying assets. Clicking on the “Call” or “Put” button will open an investment sheet in the same box. In this box, you will be asked how much you want to invest. Then you just have to click to complete the trade. Any selection can be canceled by clicking on the “cancel” at any time prior to the approval of the transaction.

* Please note that the market rate keeps updating in real time on the investment sheet.

The rates you see pictured in the various trading boxes are the quoted market prices of the underlying assets. The rate is a live feed directly taken from Reuters and adapted using IQ Trades+’s own algorithms. The rates presented in the trading boxes via our home page are those at which IQ Trades+ will sell investors the listed options.

The expiration rate is the future level of the underlying asset at the time that the asset is set to expire as provided by Reuters. This is the time in which the trader will see whether or not his or her option expired “in the money” or “out of the money”. Different expiration rates are determined for each separate underlying asset.

The expiration rate is the future level of the underlying asset at the time that the asset is set to expire as provided by Reuters. This is the time in which the trader will see whether or not his or her option expired “in the money” or “out of the money”. Different expiration rates are determined for each separate underlying asset.

Expiration times are listed as the exact time and date for the expiry of the option.

IQ Trades+ deals are dependent on the markets, which are dynamic and change all the time. The fluctuations in the market, in currency rates, and in other parameters, affect our fully automated pricing engine. This is why rates and premiums may change all the time. For your convenience, we developed the currency rates table which displays market data in real time and can give you an indication as to whether the rates are going up or down. When the rates in the bar are green it means they went up since the last update, when they are red it means they went down since the last update.

A few possible reasons may be inhibiting your trade:

1. IQ Trades+’s assets are available only during the trading hours of the market. Apart from the market’s trading hours, assets will not be displayed on IQ Trades+.
2. It’s also possible that there is a lack of sufficient investment funds in your IQ Trades+ account. Should this be the cause, simply deposit funds by clicking ‘Deposit’ once you are logged in to your account.
3. If you are still experiencing difficulties making a trade, please contact us via email at: support@iqtradesplus.com or through our customer service phone numbers in your region.

Rollover is a prevailing and popular stop-loss strategy that allows investors to postpone the expiration time of their current trade(s). If it appears that the market is not going in the favorable direction you thought it would, just use the Rollover feature to give yourself extra time for the market to change its trends. It will allow you to get back on the proper investment track. Here you have another added opportunity to capitalize on your investment.

Rollover Benefits:

• Delay the option’s expiration time
• Take advantage of a commanding stop-loss strategy
• Receive 30% higher returns once the option expires in your favor for an extra 30% on the investment
• Turn a loss into an instant win while you control the clock
• Rollovers are available up to 10 minutes prior to the expiration time

* Rollover can be applied just once per option trade

* Rollovers cannot be used for the end of the day trades.

If you are close to your expiry time, and you think that the direction you predicted is on a roll, then you have the chance to “do it again” by clicking on Double Up. By doing this, you can create a new trade with the same conditions, for the current price of the asset. In a nutshell, when things look good, Double Up gives you the opportunity to increase your investment and thus, double your profits.

Double Up Benefits:

1. Increase your investment on open positions
2. Make double the profit on expiry
3. Immediately capitalize on a strong position

‘Call Options’ provide the trader with an immediate profit when the underlying asset jumps in value relative to its purchase price. Should the particular option expire at exactly the same purchase price, 100% of the original investment amount will be returned to the trader’s IQ Trades+ account.

‘Put Options’ provide the trader with an immediate profit when the underlying asset drops in value relative to its purchase price. Should the particular option expire at exactly the same purchase price, 100% of the original investment amount will be returned to the trader’s IQ Trades+ account.

If you have forgotten or misplaced your password, simply click on ‘Forgot Password’ and we will issue you a new password

For further assistance, please contact us via email at support@iqtradesplus.com or call us at one of our brokerage offices.

You can update the information via “My Account” » “Personal Details”. You can also contact us by support: support@iqtradesplus.com.

Feel free to contact us via e-mail support@iqtradesplus.com or telephone